Phone: 413 94 441

We advice you to use our email for all matters in regards to returns etc as this needs to be handled via mail.

Opening hours for Customer Service are Monday to Friday 9am - 5pm


PostNord - Delivery on service point with tracking dumber (3-5 working days)

DHL-Express - Delivery to your home, office or service point with tracking number (1-3 working day)


DHL Express Worldwide

Please notice that we are unable to deliver to P.O. box addresses.

DDP: Most countries* are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final checkout-price.

Europe: Delivery time: 1-3 days*

Rest of the world: Delivery time: 1-4 days*

*Kindly note that delivery times commence from the date of dispatch.

If you place your order by 12:00 it will be sent out the same day**

Important information

Order Tracking: Once your order has left us, you will receive an email containing an air waybill number to track its progress online.

Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while your purchase is on its way to you. You will receive an SMS / E-mail notification after your order has been dispatched, follow the link provided and choose from a range of options including:

  • Rescheduling your delivery for a nominated day
  • Placing your shipment on hold if you are away from home
  • Arranging to collect your order from a DHL service point

Delivery times are provided only as guidelines, and does not take into account possible delays caused by payment authorization or stock availability.

To find out if On Demand Delivery (ODD) is available in your country, visit